What are online services?
GP online services allow you to access a range of services via your computer or mobile. Once you have signed up, you will be able to:
- book or cancel appointments online with a GP or nurse
- renew or order repeat prescriptions online
- view parts of your GP health record, including information about medication, allergies, vaccinations, previous illnesses and test results
The service is free. Everyone who is registered with a GP can have access to their practice’s online services.
How can I start using GP online services?
Follow the steps below to sign up for GP online services:
You will have to provide photo ID and proof of address. If you do not have any ID then either a member of staff will have to confirm your identity or you may have to answer questions about personal information in your GP recordOnce you have signed up, you will receive a letter with your unique username and password and a link to where you can log in through Patient Access.
Online services are being offered in addition to the traditional telephone and face-to-face means of interacting with a GP practice. Patients can choose the route they prefer.
Getting started with Patient Access
To use Patient Access to book appointments you need to ask your practice receptionist for a registration fo
Patient Access contains links to www.Patient.co.uk, a trusted comprehensive source of GP-authored health information leaflets for patients.
The free Patient Access app provides greater convenience for patients who are away from a desktop PC or laptop, with access to a Smartphone*.
Download at patient.co.uk/accessapp
*Available on the Android and iOS platforms.
Safe and secure
All data contained within Patient Access is protected using the highest standard internet security so you can be sure all your personal information is safe and secure.